Answers to Commonly Asked Questions

Q. How does Grateful Cratefulls work?
A: At Grateful Cratefulls options are endless.
• Online shopping for cratefulls choose local delivery, in store pickup or shipping.
• Customized Cratefulls always are available by calling, emailing or messaging Grateful Cratefulls.
• Shop in our store at 25 Sheyenne Street for individual items, Ready to Go Cratefulls or Build your own Cratefull. 

Grateful Cratefulls begin with a handcrafted genuine cedar crate, add unique, thoughtful hand picked items to create a meaningful gift for any occasion.
We are happy to customize Cratefulls to fit your needs. 

Q. Can I purchase Individual Items?
A. Yes, Individual items can be purchased in the store on Sheyenne Street in West Fargo, ND. Shipping can be arranged by calling or messaging. 

Q: Do you deliver?
A: Yes, we deliver! It brings us joy to make deliveries in the West Fargo, Fargo, Moorhead area and help you “Be the reason someone smiles today.”
Outside of the area delivery available upon special request, additional charges will apply. 

Q: Do you offer shipping?
A: We sure do! Order online and choose shipping or give us a call and one of our Kindness Coordinators would love to assist you.  

Q: How do you choose vendors and products?
A: We love searching for great tasting, fantastic feeling, lovely smelling, good looking, uplifting gifts!
We take great pride in testing and hand-picking products that are unique and of fabulous quality.
We make every effort to select local & regional vendors with great stories and great, unique products. 

Q. I am a vendor of a great local/regional product I think would be a great fit for Grateful Cratefulls, do you accept requests from vendors?
A.Yes, request a form at 

Q: Do you make customized cratefulls?
A: Yes! Contact us for any special requests!  It brings us joy to work with clients to make their Grateful Cratefull a personalized, one of a kind gift they are proud to give!

Q. What are options for the Cedar Crate Itself?
A: Many people make use of the crates in creative, useful ways. GC receivers have reported some of the following uses; wall or fireplace mantel decor, outside planters (Cedar) kitchen, desk, bathroom collectible catch or hand towel storage. 

Another option is to donate the crate back to use for Silent Auction Cratefulls donated to medical benefits for individuals & families in need. 

Q: Who do you give back to and why?
A:  We would love to donate to every request we receive, in this season however, to make the most impact we must focus our donations towards individuals, families & caregivers who are battling cancer & enduring major health events. 

Our giving plan is based on the natural connection to our mission and values of sharing kindness & generosity with giving back to individuals in times of need and brightening someone's day!

Download Donation Request Form Here