Frequently Asked Questions

What is Grateful Cratefulls Gifting Studio?
We are a gifting studio here to help you brighten someone's day through thoughtful, beautiful, simple gifting.

We specialize in custom business gifts, gifts ready-to-go, and create your own gift options.

Can I order online?
Absolutely! We specialize in making thoughtful gifting simple with "Ready to Go" gifts, "Create Your Own" gifts, "Swift Gifts" and Custom Business Gift options. 

What is a Grateful Guarantee? 
With every gift, we send a "Grateful Guarantee" Card which states: "Your gift was carefully packaged with the utmost care and attention to detail. We fully expect it to arrive in perfect condition. If for any reason it is not, please let us know, and we will make it right."

How long does it take for my gift to ship out?
We do our very best to prepare & package your orders on the very same day. Orders typically ship within one business day. 

My order is a gift, do you send a receipt with the package?
We do not include receipts with gift orders. Your receipt is sent via email when ordering online. 

Do you have a storefront? Can I pick it up?
Yes, we call it our studio & pickup is available. 
West Fargo Studio is open weekdays from 9 am to 5 pm.
300 Sheyenne Street, Suite 130 West Fargo, ND.
In April 2023 we will open a studio in Bismarck, ND, with hours and days to be determined. 

Do you offer Local Same Day Delivery?
We deliver locally in the West Fargo, Fargo, and Moorhead areas. 
We will deliver in the Bismarck area beginning in April 2023. 
Orders placed before 1:00 pm are eligible for same-day delivery.

Do you Ship? 
We ship anywhere in the United States & Internationally as requested. 
We are proud to ship to military bases as well. We have shipped gifts to every state in the US along with internationally to Canada, Bermuda, Kuwait, Mexico & Denmark. We have processed orders from South Africa, Canada, Russia, the United Kingdom, Singapore, Sweden, Ireland, Costa Rica & the Dominican Republic.

Can I place a large order (for clients, employees, etc)?
Yes, absolutely! We are here to make gifting simple. Whether it's ready to go gifts or a custom gift for several clients, employees, board members, we will make your gifting experience thoughtful and simple. To begin the process either call 701-532-1630 or email  

How do you choose products for Grateful Cratefulls?

Keeping it local and loveable is our motto. We support over 40 product lines of local (ND, MN, SD & Midwest) products & those with a purpose that we love.
We are proud to say that when you shop at Grateful Cratefulls you are gifting local & loveable many times over.

To submit a product for consideration download application here. 

Do you donate Grateful Cratefulls?
Yes!! We would absolutely love to donate to every cause, but in order to make the most impact, our donations are specifically designated for individuals, families, and caregivers who are battling cancer or enduring major life-threatening health challenges. 
Our giving plan is based on the natural connection to our mission and values of sharing kindness & generosity with giving back to individuals in times of need and brightening someone's day!

Download Donation Request Form Here

How can I contact you?
Address: 300 Sheyenne Street West Fargo, ND 58078
Live Chat available online