Frequently Asked Questions
✨ Frequently Asked Questions
What is Grateful Cratefulls?
Grateful Cratefulls is a North Dakota–born gifting company specializing in thoughtfully curated gift boxes and cedar crates filled with locally and regionally sourced Midwest products. We create gifts for all occasions—comfort gifts, celebrations, holidays, employee appreciation, client thank-yous, sympathy, and everyday “brighten your day” moments.
While we offer a full line of ready-to-ship gifts, our true specialty is Custom Business Client & Employee Gifting. We partner with companies of all sizes to design personalized, branded gifts that reflect their values, celebrate their people, and leave a lasting impression. Every Cratefull is built with Midwest warmth, exceptional care, and meaningful detail—because gifting should feel personal
Do you have a storefront I can shop in?
We no longer have a public storefront. Grateful Cratefulls now operates from a dedicated warehouse near Hillsboro, ND. All orders are placed online through our website or by phone and email. We ship nationwide. If you’d like help choosing a gift, we’re always happy to send photos or recommendations!
Do you ship gifts anywhere in the United States?
Yes! We ship our gift boxes and cedar crates nationwide. Each gift is packaged with care to ensure it arrives beautifully and safely.
Do you offer local delivery or pickup?
We offer local delivery options for many corporate orders and bulk projects. For individual orders, shipping is typically the best option. If you’re placing a large corporate order, reach out and we’ll coordinate the best delivery method.
Can I customize a gift?
Absolutely! Customization is what we do best.
We can personalize gifts with:
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Company logos
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Branded promotional inserts
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Custom packaging
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Special product selections
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Handwritten notes
Whether you need 1 gift or 3000+, we’ll help you create something meaningful and memorable.
What types of businesses do you work with?
We partner with businesses across the Midwest and beyond—law firms, banks, real estate teams, medical practices, energy companies, small businesses, and more. We create gifts for onboarding, client appreciation, employee milestones, holidays, closings, birthdays, and “just because” moments.
Do you offer bulk or corporate pricing?
Yes. For larger custom orders, we provide personalized proposals, volume pricing, and options tailored to your budget and vision.
How far in advance should I place a custom order?
For large orders (50–2,000+), we recommend 3–6 weeks depending on custom packaging and product availability. Smaller custom orders typically require less time. If you're on a tight timeline, reach out—we often find solutions!
What makes Grateful Cratefulls different?
We focus on authentic, heartfelt gifting rooted in Midwest warmth. Our gifts feature high-quality, local and regional products, meaningful touches, and beautiful packaging. Every Cratefull is intentionally designed to brighten someone’s day.
Can you ship gifts to multiple addresses?
Yes! We regularly ship to multiple recipient addresses for corporate and holiday orders. Simply send us your mailing list spreadsheet and we take care of the rest.
What occasions do you create gifts for?
All occasions!
Some of our most popular include:
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Client & employee appreciation
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Sympathy & comfort
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New home / real estate closings
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Holiday gifting
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Birthdays & anniversaries
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Welcome gifts
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Retirement
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Thank you
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“Thinking of you” or “just because”
Where do your products come from?
We proudly source from local and regional Midwest makers—North Dakota, Minnesota, South Dakota, Montana, Nebraska, and beyond. Supporting small businesses is a key part of our mission.
I have an idea for a gift. Can you help me create it?
Yes, we love collaborating! Tell us your vision, theme, or occasion and we’ll design a beautiful gift around it—complete with product options, photos, packaging ideas, and pricing.
I have a product that would be a great fit, do you accept new products?
Yes, send us an email with product information and we'd be happy to determine if it's a good fit!
To submit a product for consideration download application here.Do you have a process for donations?
Yes, we do have a donation program.
We would absolutely love to donate to every cause, but in order to make the most impact, our donations are specifically designated for individuals, families, and caregivers who are battling cancer or enduring major life-threatening health challenges.
Our giving plan is based on the natural connection to our mission and values of sharing kindness & generosity with giving back to individuals in times of need and brightening someone's day!
Return form the form below to: Info@gratefulcratefulls.com
Download Donation Request Form Here